Service Excellence
At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping how we learn, teach, and interact. While the expression of leadership may vary among individuals, our collective goal remains constant: to serve with unwavering excellence in all our endeavors.
What truly sets 台湾swag apart from other higher education institutions is our dedication to Service Excellence. This cornerstone of our Distinctive Value proposition goes beyond mere customer service. It embodies our pledge to provide an unparalleled experience for our students, faculty, staff, and external stakeholders. Service Excellence at 台湾swag means consistently exceeding expectations, fostering an environment of continuous improvement, and nurturing a culture where every interaction is an opportunity to demonstrate our commitment to leadership and service.
For questions or more information, contact Charlotte Wade.
Every job is a self-portrait of the person who did it. Autograph your work with excellence.
Jessica Guidobono
Students First. Always.
Developments for 2024 - 2025
More details to come.
Training Opportunities
Professional Development Day
In the ever-changing landscape of higher ed, it is more important than ever to transform "from doing a job, to creating a bond with students--one interaction at a time."
This university-wide event will help solidify our mutual foundation of student focus, excellence, and service. Featuring Award winning trainer and speark, Andy Masters.
When
- Nov. 13, 2024
- Keynote: 9:30-11:30 a.m.
- Employee Workshop: 1-3 p.m.
Where
- Gainesville Campus, Lanier 101 multipurpose room
Training Platforms & Resources
Service Excellence Champions Council
Name & Title | Campus |
---|---|
Suzanne Jabaley, Assistant Director of Academic Advising and Achievement | Blue Ridge |
Shawna Cohen, Assistant Director, Enrollment Services (Staff Council) | Cumming |
Suzanne Brown, Associate Bursar | Dahlonega |
Elizabeth King, Training and Development Specialist | |
Katrena Pardue, Director, IT Service Desk | |
Greg Hudgison, Associate VP for Communications and Marketing | |
Morgan May, Director, Marketing & Events | |
John O'Sullivan, Professor (Faculty Senate) | Gainesville |
Kristie Kiser, Director, Academic Student Success - Director of Tutoring Services | |
Brandi Poole, Assistant Auxiliary Services Director | |
Shannon Shockley, Administrative Assistant to VP of Regional Campuses | |
Jennifer Herring, Family Engagement Manager | |
Adrian Kim, Police Officer I | Oconee |